Am
03 Sep
2015

Is Your Data Secure?

Did you read the latest Ashley Madison byline? Before the data breach it was “Life is short. Have an affair.” I think it now reads, “Life is going to be shorter when your partner finds out!” Ashley Madison has highlighted just how easily data can be hacked.
Digital Transformation
02 Jul
2015

Digital Transformation

Over the next few weeks, I will be organising Travel Technology Initiative’s Autumn conference. The title of the event is Digital Transformation. This has got me thinking about what does Digital Transformation really mean and are there any travel industry players undergoing a digital transformation?
Smartwatchcartoon
04 May
2015

A Waste of Time?

British Airways - receive information about your flight’s gate status, with notifications sent direct to your wrist when your gate status changes (available at London Heathrow Terminals 3 and 5 only). Marriott - access Marriott’s mobile app for check-in and checkout. Expedia - Check itineraries for upcoming trips.
Butterfly
02 Jul
2014

Wholesalers and Butterflies

At the beginning of June, I organised the recent Distribution Best Practice Forum for Travel Technology Initiative – www.tti.org . Travel distribution is an increasingly complex subject. As the years have gone by, technology has not made distribution any easier.
Benjamin Buttonclock
07 Apr
2014

The Benjamin Button of Travel

I have been running technology seminars at World Travel Market for nearly 20 years. This year WTM will be celebrating its 35th event, so I thought it might be interesting to write a retrospective on how the technology exhibited at WTM has changed over the decades. I still have the PowerPoint presentation from the first WTM seminar I gave in 1995.